Reviews of Altezza Travel

My husband and I recently returned from Africa and it took us a bit to write a review but wanted to make sure we did. After A LOT of research, we decided to use Altezza as the company to use for our trek to Mount Kilimanjaro. Making the choice between hundreds of operators, itineraries and offers was very challenging, but, eventually, we haven’t regretted our decision for a moment!
If you are doubting which company to use - don’t look further!! Our only complaint is that we are now too spoiled after traveling with Altezza and don’t even know how to travel to other places around the world without them. We have been to many places and have never received care and detail that Altezza provides. WOW is all we can say! For those that are looking for a little more detail, I am sharing a bit of our life-changing trip.
From the beginning, Julia and Anna were absolutely amazing in answering all of our (thousands) of questions. They really helped us with all of our concerns and were really our first introduction to their amazing customer service.
We arrived in Tanzania and got picked up by Ombeni at the airport who was really awesome and was the first one to tell us a little bit about the city. We arrived at Aishi Machame Hotel, which is absolutely beautiful. The staff there is so amazing - especially Jacqueline at the Front Desk and a lady at the restaurant whose name we don’t remember. We decided to book a day trip with Altezza to the Materuni waterfall and it was the best of decisions! We got a chance to warm up a bit before the actual hike up Mount Kilimanjaro started. The waterfall was gorgeous! Our driver, David and our tour guide, Deus guided us along the beautiful forest, patiently waiting for us to take pictures. One of our favorite things from he trip was being able to see and be a part of the coffee making process from beginning to the end.
We spent a free day at the hotel and that same day got to meet the group coming with us to Kili and Anna, who was awesome and explained everything that awaited us the next day. We were able to leave any items we did not wish to take to the mountain safely at the hotel. And they made sure we had all necessary equipment. I can’t even find the words to describe our trip with them up Kilimanjaro but we could not have wished for more! First off, our guides, Albert, Rama and Gerald went above and beyond to make sure we all were happy and taken care of. The six of us summited successfully thanks to them! Besides, we had a big crew (31 people in total) taking care of us. From a “bathroom engineer” to the extremely strong porters, our kind, and amazing waiter, Zadiki, and our chef, Bakari or “Boca” (hope I spelled their names correctly!). I never expected to eat well at camp, but I can tell you we all devoured our food every single day - I think I even gained some weight! We were having a health check every morning and evening to make sure we were ok to continue, and at night, the guides were giving us warm bunny pillows to sleep with. When we were moving through the rough terrain as well during the summit night our guides were even asking for our cameras to take pictures of us!! I would not have pictures of half of the trip if it wasn’t for them. During summit night, one of the girls in our group as well as myself were not feeling so well. We were both assisted and taken care of, and we were given oxygen to make sure we reached the top. When we were exhausted, they literally put on my cramp-ons for me when I was sitting on the ground. And on summit night, apart from the three guides, three more people came up with us to make sure we had a 1X1 ratio. Haji carried my bag for me and gave me water when I was forgetting to drink. Throughout the trek, our guides noticed I was having sore knees and asked some of the other guys to help me walk down through the difficult terrain, Rashid and Eric were especially helpful during this time. Our tents were nothing but excellent. I can’t say enough great things about this amazing company! On our return, we received commemorative certificates.

My partner and I as well as 3 friends enjoyed our recent trip to Tanzania very much. We were very well looked after by Altezza during the entire time. Special mention must go to our 3 fabulous guides on our Kilimanjaro hike - Albert, Rashid and Makeke. They were so fun, encouraging, motivating and knowledgeable. We would definitely recommend Altezza to everyone!

I chose this company for organizing our honeymoon trip and never regretted the decision. Altezza Travel has been attentive to the details and always reachable. I was one hundred percent satisfied with the well-planned itinerary, and several little surprises that awaited us here and there. Everything was organized at the highest level, I will definitely return and I know exactly who will help me organize another exciting trip!

Picked Altezza on line without any other source of information. Could not have been happier. Service was very prompt and courteous, prices were much better than US based firms. Safety was the primary concern with comfort a close second. Luxurious seems an odd word given the environment, but not far off. Rentals were first rate quality. Unexpectedly, got a birthday cake at 12000 feet for one of our party. Guides and porters were lovely people.

We booked this trip through a travel agent so was unsure of the supplier when we arrived. We had a proper briefing with one of the staff and she was professional and helpful from the start. We were completely blown away by how great everything was (tent set up, porters, guides, food, etc.) Our guide Joseph was the absolute best, I struggled on the summit day as I was absolutely exhausted and didn’t think I could keep going. Joseph fed me jellybeans, wiped my snotty nose and most importantly believed in me. He was so knowledgeable, spoke perfect English and was just very pleasant to be around. The entire crew was smiling, welcoming and it felt that they enjoyed their jobs as porters. They really are amazing the way they take all that weight up the mountain. The tent was one of our favorite parts as the dining area is attached to where we slept so walking in between was perfect. My husband is 6’2 and he has never been able to stand up in a tent, he was excited. The food also was great, had lots of flavor and variety. Alpha the cook & Emanuel the waiter were so attentive to our needs, especially me being a vegetarian. The schedule of how much we would walk to each camp was perfect and we felt the pace set by Joseph and Gerald really helped us with a successful ascent. I would highly recommend this company as everything felt seamless, the crew sang a song to us at the end and it actually choked me up! They were incredible people to meet. Really enjoyed this experience.

Climbing Kilimanjaro is something that I have wanted to do for a long time and I should have done it earlier! Without the expert and caring guidance of Altezza Tours and the amazing Haij and Maro I wouldn't have made it. Altezza went beyond reasonable expectations and Haij and Maro were kind, encouraging, helpful and inspired confidence. Thank you everyone.

In this letter, I express my deep gratitude to ALTEZZA.TRAVEL for organizing and supporting my climbing on August 2, 2019 to Ukhuru peak (tour from July 28, 2019 to August 04, 2019, along the Marangu route). It was an amazing tour to Mount Kilimanjaro with the ALTEZZA.TRAVEL team. I note the highest level of tour organization - from the meeting at the airport to the moment you return to the hotel and receive certificates! Special thanks: - to the Chief guide Victor Mahonge. His organizing skills, the ability to manage and control the whole group, experience, knowledge, medical preparation, hardness and mountain endurance energized us and gave us the feeling of complete security and constant support. I am sure that without Victor Mahonge our tour would not have taken place, or the sensations would not have been so vivid; -to the guides Wisen Ronald and Elipokea E Urio. Their background, guardianship, care and attention, the ability to captivate with stories about Tanzania, history, nature, and mountain of Kilimanjaro, a high level of English knowledge, quick learning of the Russian language helped us to feel comfortable, confident and easy; - to Anna, customer relations manager. Her detailed information, elaboration of documents, solving current issues around the tour and the hotel, intelligence, punctuality, and attention to us - everything at the highest level! Thank you all for the received emotions! This is of great value to me! Of course, I will recommend ALTEZZA.TRAVEL and the team of guides of our group to all my friends and acquaintances! Vladimir Podoprigora

Big thank you to all the crew without any exception. It was a lifetime experience... and without them it wouldn't be possible. A special thank you to Victor and Selemon... our guides that made it possible... also to Joseph that helped me so much together with Victor during the summit stage. All the crew was 100% involved and I highly recommend them to climb Kilimanjaro. Food was good, security and safety was from the beginning the bigger worry, we had medical check ups twice a day and everything was really well organised. I absolutely recommend Altezza, my guides - Victor and Selemon together with all the crew to climd Kilimanjaro. It was a Wonderfull experience. THANK YOU SO MUCH for everything. Ana Oliveira

Dear friends, let me express my deepest gratitude and respect to all the personnel&management involved in organization of our tour dtd 01-09/10/2018 to Kilimanjaro/Tarangire. Please pass our personal appreciation to Anna - the most effective and dear organizer and tour-adviser, to most esteemed guides Albert, Othman, Philemon, Tuna and AbdulRahim for their cooperation, care, courtesy and patience. They've done everything to make memories and love to Tanzania most long lasting. Anatoly Prokopenko, while getting ready his backpack for the trek said, that he had foreseen all the necessary occasions. But he couldn't foresee, that all the necessary occasions will be provided for by the esteemed operator Altezza Travel. With best regards, Tikhontsev, Prokopenko. if interested, a longread about thr trek https://jalynski.livejournal.com/2539426.html

My father and I have just climbed Kilimanjaro Mount with Altezza and everything was better than I’d imaniginated! The organization, instalations of the camping tent and, mainly, the professionalism of the team that helped us from the beggining of the route Rongai up to reach the summit! Especially the guides Elipokei and Erick! Byond the knowledgement of the route, me, as a doctor, could noted that they really knew what they were doing about our health control especially even because my father is 67 years old and reacheted the Gilmann’s point with their help. I deeply recommend Altezza!

Altezza facilitated a fantastic climb Mount Kilimanjaro. Thanks Demitry for being a prompt and great communicator. The gear list and ground arrangements were on point. Very special thanks to Richard Chandy and Philemon Moshi - guides on our trip and the extraordinary team of porters, cook, etc. A truly 5 Star team who made a challenging trip so much more pleasurable. Their attention to detail and customer oriented attitude was extraordinary.

This tour group provided by Altezza was very well organized and offered periodic medical checks that many other tour groups do not. Highly recommend!